Data at expiry (clients)
Will my mobile number and email be visible to other users?
What is the Butler?
Why are organisations asking me to use Qwil Messenger?
What will I be able to use chat for?
I see a blank page when clicking accept invitation
Where is my Qwil ID?
I am not receiving a sign in code
There was a problem accepting my invite
I haven't received an invitation
How do I get an invite to Qwil Messenger?
No longer have mobile number or account phone number
I forgot my password
I am not receiving an SMS or push code
My username and password are not accepted. What should I do? (failed to authenticate or verify)
What is a Qwil ID?
I forgot my username or Qwil ID?
What is my username?
Not receiving emails? (password reset etc)
Why has there been a new device sign in on my account? (email received with new device)
Getting a code via Push Notification
Can I send a voice note?
Why are my User API keys disabled?
How do I know I am an admin?
What are my client teams memberships?
Who should I go to if my contact list is incomplete?
Why can't I invite clients or staff?
Why can't I see a client in my contacts?
Who can I chat to? (my contacts)
Why do I have to enter a code every time I sign in?
Cannot install desktop app on Mac
Cannot install desktop app on Windows
Do staff and clients need to download the app?
On what devices can I use Qwil Messenger?
Mobile stuck on "Updating" Screen
Supported browsers for Qwil Meet
Android Notifications device troubleshooting
Camera not working?
How do I enable notifications on mobile?
How do I enable notifications on desktop app or web?
I cannot use the Qwil app on my phone - Jailbroken devices
Why can't I download an attachment?
Does Qwil Messenger encrypt my messages and information?
What information about me does Qwil Messenger have and use?
Where is my data stored and how is it used?
Does Qwil Messenger have access to my personal data on my phone?
Can Qwil Messenger see the content of my chats?
Who can see my chats at the organisation I am engaging with?
If I no longer use Qwil Messenger where is my information stored and how can I access to it?
How do I review my account activity?
Why has my access to an organisation been suspended?
Unblock my Qwil account
My access to an organisation was deactivated