Who can use this feature?

All users

An administrator of your organisation may decide to temporarily suspend your access to their services on Qwil Messenger.

What does this mean?

  • You will not be able to see any chats or data of the organisation from which you were suspended. This applies to both the web and mobile apps.

  • All your chats and data will be saved but you will only be able to access them once you are unsuspended.

  • If you are using Qwil Messenger to engage with more than one organisation you will still be able to access all your other profiles.

  • You'll appear as active but with status 'unavailable' to all your contacts.

  • Once you are unsuspended you will receive all messages sent to you while you were suspended.

How can I restore my access?

Only an administrator can unsuspend your account.

Note that if your account has been deactivated, you will need to be invited as a new user.