Getting started for administrators

Understand Qwil and set it up for your organisation

Intro to Qwil as a Staff Admin

  • Hear from your peers - Q&A with SJP Practices
  • Why do I need Qwil in my organisation? What's wrong with email or WhatsApp or Slack?
  • Qwil Messenger Overview
  • Use Qwil for all your meetings
  • Use Qwil for all your signatures
  • Use Qwil for your internal communication
  • The Admin 2 minute guide
  • Guide to Qwil Messenger

    • Set up your organisation

    Thank you for choosing Qwil Messenger to chat safely and securely! Now that you have selected Qwil Messenger for your organisation, it is time to perform a number of simple steps to get your team up and running and engaging with clients.

  • Butler greeting message customisation
  • Review/adjust advanced settings and BYOD restrictions
  • Qwil logo
  • Verify your business associated with your organisation
  • How to get started managing Qwil
  • How to fit my logo to Qwil's sizes
  • Change your logo and colours
  • Support Chats - Manage your customer support with Qwil: Coming Soon
  • Manage Qwil Messenger connection issues
  • Update your Terms and Conditions

    • Guide to inviting your clients

  • Import your Client user in 2 minutes
  • Guide to onboarding your users to Qwil

    • Best practices for a successful roll out

    Communication and tips to make it work for you

  • Communicate to staff before inviting them to the platform
  • Communicate to clients before inviting them to the platform (email template)
  • How to make BYOD work for your company
  • Team-Based Servicing Setup
  • The future, together
  • Customise Qwil to your needs
  • Guide to making Qwil a success in your organisation
  • Mobile app improves client engagement

    • Security & Data Controls

    Learn more about Qwil's unique features to keep your data safe and compliant.

  • Designed for data protection and privacy
  • Security Whitepaper
  • Compliance rules for attachments - Blocked file mimetypes

    • Benefits & Potential Usage

    Learn about why and how our clients make the most of Qwil Messenger

  • Handling Instructions on Qwil Messenger
  • Verifying Information Using Qwil Messenger
  • Oversight on Qwil Messenger
  • General Usage of Qwil Messenger
  • Benefits of Qwil Messenger