Qwil is a professional communication platform that enables you to chat with known and verified people and businesses in a branded space. It looks and feels like chat, it’s simple, familiar, and safe. All your conversations are encrypted and your data is protected. What makes Qwil even more special is that your single Qwil account can be used to engage with multiple companies.
Your organisation on Qwil
A Qwil organisation is made up of chats, where your staff and clients can communicate and work together. In your trusted brand.
Organised conversations
Ditch email, start chatting. In Qwil, users can send messages, share files, schedule and host video meetings and sign docs all in the same chat. Create a chat for internal use between staff users or external use with clients. You can create one-on-one chats or make group chats with as many participants as you like.
Customised contact lists
Qwil replicates your coverage model. For client users, a Client Team will determine who appears on their contact list and which Staff they can chat with. For staff users, a Client Team will determine which users appear on their contact list and will restrict which clients they can chat with.
However, all staff members belong to the directory which means that staff are able to search, chat, and view the contact profile of any other staff user on the platform.
Searchable history
You can search any conversation in Qwil where you are a participant to find relevant messages, files, channels, and people. You can also search within a specific chat.
Your users in Qwil Messenger
Every organisation in Qwil has a set of with varying administrative permissions. As a whole, an organisation is typically comprised of the following people:
System administrators
Create the organisation and set permissions.
Staff administrators
Assigned by System administrators to help manage users and client teams.
Staff users
Can send messages and files to any staff users in their organisation and to clients they cover within a client team
Clients and partners
Can send messages and files to users in their contact list.