Manage & coordinate chats

Manage participants, rename, mute and export chats.

  • Team-Based Servicing in action
  • Copy a message link
  • Copy a message
  • Assign a chat
  • Jump to date
  • Rename a chat
  • Archive a chat
  • Leave a chat
  • Mute a chat
  • Delete a message
  • Reply to a message
  • Uninvite and revoke chat participants
  • Add participants to existing chat
  • External chats (inviting external staff users)
  • Shadow Assistant - view only staff (coming soon)