Switching between profiles and organisations

Who can use this feature?

All users

Users can have multiple profiles across multiple organisations. For example a staff member at Organisation X and be a client of another Organisation Y. You can simply switch from one to another both on mobile and desktop. 

If you create a new organisation as an administrator or accept an invite from a 2nd organisation, the new profile will be accessible within the same application. 

What to expect:

When your have multiple profiles or access to organisations

  • On mobile, click on the 3 lines on the top left and you will see the list of organisations you have been invited to (as a staff or client) and switch between. 

  • On desktop, click on your icon (top right) and select the organisation and profile under Other Profiles

  • Note your profile details can be different across organisations



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