Read receipts and message history

Who can use this feature?

All users

Read messages:

When you receive a message to a chat, you will see an unread badge on your chat and on the organisation's icon. Qwil messages are read by default when you open a chat.

Read receipts:

A checkmark will appear next to each message you send and receive. Here's what each one indicates:

On a two-person chat:

mceclip0.png

Message unread by all

mceclip6.png

Message read by all participants

On a multiparticipant chat:

mceclip1.png

Message unread by all

mceclip4.png

Message read by some participants

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Message read by all participants

See message history:

You can also see detailed information of when each message was delivered or read by each participant of a chat.

To see the Message details screen on web:

  • Hover over the message inside the chat

  • Click on Details.

To see the Message details screen on mobile:

  • Long press the message inside the chat

  • Tao on Message details.

Note: When a participant leaves or is uninvited/revoked from a chat, the Message details screen will still show the original information with all participants, including the participant who left the chat.

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